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Passenger Rights

Nearly 70 Million Passengers a Year: Asian Airport Sets Historic Record

Record passenger traffic, growth in cargo activity and unprecedented expansion of the destination network: Singapore Changi Airport concludes 2025 with almost 70 million passengers, a sharp increase in Asian markets, and a strengthening of its position as one of the world's leading air hubs

Fourth Accident in a Week: Several Injured in Spain After Train Collides With Crane

Six injured after passenger train hits crane during trackside work in Cartagena region, marking the fourth accident in four days amid criticism of infrastructure maintenance in the country

Following Passenger Backlash: Airline Removes Extra Row of Seats From Planes

The Canadian airline WestJet, which received severe criticism for cramping its planes and adding a new row of seats, announced the additional row will be removed: "The airline will return to its prior standard seat pitch"

Romanian Airline Introduces Boarding Pass Available in Apple Wallet

Romania's flag carrier introduces Apple Wallet boarding passes for iOS users, part of broader efforts to improve mobile and online passenger services. Android users have until February 15, 2026, to add their boarding passes

Major Catastrophe in Spain: Two Passenger Trains Collide Head-On, Leaving 21 Dead and Over 100 Injured

An Iryo high-speed train derailed in the Cordoba area, crossed into the opposite lane and collided with a Renfe train. Carriages carrying hundreds of passengers crashed, killing dozens and leaving over 100 passengers injured. Major train lines between Madrid and Andalusia were shut down; investigation underway

20CM of Snow: Winter Weather Disrupts Flights at Toronto Airport

More than 20cm of snow from a major winter storm disrupted operations at Toronto Pearson Airport, prompting delays and passenger advisories from Air Canada and airport officials

Turkish Airlines Makes Emergency Landing Due to Bomb Hoax

The Istanbul-Barcelona flight landed as scheduled, ​​but El Prat Airport activated emergency protocols due to a bomb threat on the plane, which later turned out to be a hoax. Company spokesman: "Efforts have begun to identify the passenger in question and take legal action"

Power Banks Grounded: Starting Today, Europe's Largest Airline Group Bans the Use of Portable Chargers, and It's Not the Only One

As of January 15, 2026, the use and charging of backup batteries during flights on the Lufthansa and SWISS Group is prohibited, including a limit of two batteries per passenger and storage only in hand luggage. What about other airlines?

Disaster in Thailand: Dead and Injured After Crane Collapses on Passenger Train

A crane collapsed during work on a railway project and hit a passing passenger train. Three carriages were severely damaged, one of which caught fire. Rescue forces are working in difficult conditions to rescue passengers, with initial reports of at least 4 dead and about 30 injured, but reports are talking about dozens of dead and a much higher number of injured

Head to Head with Competitors: Delta Air Lines Orders Dozens of New Dreamliners

The US aviation giant will purchase 30 787-10 aircraft, the model used by United Airlines, to improve fuel efficiency, replace less fuel-efficient aircraft, and enhance the passenger experience. Delivery: in the next decade

"Citizens Expect Us to Deliver": EU Lawmakers Defend Air Passenger Rights, Reject Rule Changes

On Wednesday, the European Parliament made it crystal clear: passengers' rights must be protected at all costs. Lawmakers, who voted 632 to 15, decided against proposed amendments meant to water down current protections. "We are determined to improve rather than dilute air passenger rights"

Europe Shakes Up Airlines: Free Carry-Ons and New Passenger Rights Set to Transform Air Travel

The end of hidden fees and baggage chaos: In a groundbreaking move, the European Parliament has approved free carry-ons, family protections, automatic compensation, and travel agency transparency. The legislation will face the final vote in July before revolutionizing the skies

Empowering Passengers: Major Reform in European Aviation Rights

Enhanced Rights and Accountability in European Aviation

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